Clementine mule in beige cotton

Patent leather shoe care:

With patent leather shoes, there is one important point to keep in mind when storing them in the box: they should not be in direct contact with each other, to prevent marks from direct contact. For care, we recommend applying a light mist of silicone spray, sparingly, and wiping with a dry soft cloth.

Nappa leather shoe care:

The most recommended way to clean smooth nappa leather shoes is to lightly apply, using a dry soft cloth, a dedicated cream in a matching shade (or neutral).

Suede and split-leather shoe care:

For suede and split leather, it is important to apply a water-repellent protective spray before wearing them. In case of stains, we recommend treating the mark with very fine-grit sandpaper, always with great care. Afterwards, brush the shoe with a natural-bristle brush.

Velvet and hair-on leather shoe care:

For velvet or hair-on leather shoes, it is very effective to apply steam with a hairdryer, then brush the material in the direction of the pile with a natural-bristle brush.

Silk shoe care:

Silk is a very delicate material, so any action or treatment should be carried out with the utmost care. We recommend gently cleaning with a soft cloth dampened with water and neutral soap, then allowing them to dry at room temperature.

Water-repellent stretch fabric shoe care:

Shoes made from water-repellent stretch fabric should be cleaned with a soft cloth dampened with water and soap, then left to dry at room temperature.

We hope these tips help you keep your Pretty Ballerinas in perfect condition. If you have any questions, please contact us and we will be happy to advise you on the best way to care for your shoes.

Each Pretty Ballerinas last is a unique expression of style, comfort, and craftsmanship. Designed and 100% handmade in Menorca, our lasts—from the sophisticated CAMILLE, the avant-garde CLEMENTINE, and the delicate ODETTE to icons such as KRISTEN, NICOLE, LEA, JENDAYI, and KENDALL—are made to fit like a glove and elevate every step.

Shipping is free within mainland Spain and the Balearic Islands, for both in-store collection and home delivery. We do not deliver to Ceuta and Melilla or the Canary Islands.

See the shipping times here.

Please be advised that any applicable taxes, customs duties, or import fees associated with international shipments are the sole responsibility of the customer. These charges are determined by local authorities and cannot be reimbursed or reclaimed from Pretty Ballerinas, as outlined in our helpcenter.

You can pay for your order in four different ways: by card, Google Pay, Apple Pay, Microsoft Pay, PayPal, or Klarna (the latter for split payments in 3 installments).

Card payment

Card payments can be made with major credit or debit cards: Visa, Visa Electron, Maestro, and Mastercard (we do not accept Amex). All credit and debit card transactions are charged at the time of purchase.

Paying with Google, Apple, or Microsoft Pay

Payments with Google Pay, Apple Pay, or Microsoft Pay require some setup on your device; please ensure these options are configured correctly.

Paying with PayPal

You can also pay using your PayPal account.

Pay in installments

You can choose Klarna to split your purchase into 3 installments.